To assist us in better serving your needs, please take a moment to complete the following survey. Using the scales below, please rate the survey items in terms of importance to you and your satisfaction.

Contact Information

Offerings

	Clear, easy-to-obtain information about offerings.   (Importance) Not Important at all Somewhat Important Important Very Important Does Not Apply (Satisfaction) Dissatisfied Somewhat Satisfied Satisfied Very Satisfied Does Not Apply
	Appropriate pricing   (Importance) Not Important at all Somewhat Important Important Very Important Does Not Apply (Satisfaction) Dissatisfied Somewhat Satisfied Satisfied Very Satisfied Does Not Apply
	Current Clairvoyant Solutions offerings are adequate   (Importance) Not Important at all Somewhat Important Important Very Important Does Not Apply (Satisfaction) Dissatisfied Somewhat Satisfied Satisfied Very Satisfied Does Not Apply
	Additional services I would like to see offered?

Service

	Computer Specialists available according to my schedule   (Importance) Not Important at all Somewhat Important Important Very Important Does Not Apply (Satisfaction) Dissatisfied Somewhat Satisfied Satisfied Very Satisfied Does Not Apply
	Systems are up in a timely, efficient manner   (Importance) Not Important at all Somewhat Important Important Very Important Does Not Apply (Satisfaction) Dissatisfied Somewhat Satisfied Satisfied Very Satisfied Does Not Apply
	Effective, responsive, Computer Specialists   (Importance) Not Important at all Somewhat Important Important Very Important Does Not Apply (Satisfaction) Dissatisfied Somewhat Satisfied Satisfied Very Satisfied Does Not Apply
	Effective phone support   (Importance) Not Important at all Somewhat Important Important Very Important Does Not Apply (Satisfaction) Dissatisfied Somewhat Satisfied Satisfied Very Satisfied Does Not Apply
	Technically knowledgeable Computer Specialists   (Importance) Not Important at all Somewhat Important Important Very Important Does Not Apply (Satisfaction) Dissatisfied Somewhat Satisfied Satisfied Very Satisfied Does Not Apply
	Computer Specialist interfaces effectively   (Importance) Not Important at all Somewhat Important Important Very Important Does Not Apply (Satisfaction) Dissatisfied Somewhat Satisfied Satisfied Very Satisfied Does Not Apply

Training

	Clairvoyant Solutions Beginning User Course   (Importance) Not Important at all Somewhat Important Important Very Important Does Not Apply (Satisfaction) Dissatisfied Somewhat Satisfied Satisfied Very Satisfied Does Not Apply
	Clairvoyant Solutions Multimedia Course   (Satisfaction) Dissatisfied Somewhat Satisfied Satisfied Very Satisfied Does Not Apply (Importance) Not Important at all Somewhat Important Important Very Important Does Not Apply
	Quality training materials/presentation   (Importance) Not Important at all Somewhat Important Important Very Important Does Not Apply (Satisfaction) Dissatisfied Somewhat Satisfied Satisfied Very Satisfied Does Not Apply
	Specific training I would like to see offered?

Communications

	I know how to contact Clairvoyant Solutions   (Importance) Not Important at all Somewhat Important Important Very Important Does Not Apply (Satisfaction) Dissatisfied Somewhat Satisfied Satisfied Very Satisfied Does Not Apply
	Timely response to initial contact   (Importance) Not Important at all Somewhat Important Important Very Important Does Not Apply (Satisfaction) Dissatisfied Somewhat Satisfied Satisfied Very Satisfied Does Not Apply
	Follow-up is regular and complete (to resolution)   (Importance) Not Important at all Somewhat Important Important Very Important Does Not Apply (Satisfaction) Dissatisfied Somewhat Satisfied Satisfied Very Satisfied Does Not Apply
	Overall Clairvoyant Solutions Rating (value for cost and quality)   (Satisfaction) Dissatisfied Somewhat Satisfied Satisfied Very Satisfied Does Not Apply
	Please identify areas of concern that are not covered in this survey: